# Why isn’t my coupon code working?

> Having trouble applying your coupon code at checkout Dont worry were here to help Here are some common reasons why your code might not be working and how t

Source: https://help.printsoflove.com/en_us/why-isn-t-my-coupon-code-working-BkcKGQ1aJg

Last updated: 2025-09-03T17:25:19.360Z

Having trouble applying your coupon code at checkout? Don't worry, we're here to help! Here are some common reasons why your code might not be working and how to fix it:

**1\. Log In to Your Account**

*   Some codes are linked to specific email addresses or are exclusive to registered users.
*   **How to Fix It:** Log in to your existing account or create a new one. You can log in or register at Checkout or by clicking My Account > Sign In or Register in the upper right corner of the page. If you don't want to create an account, use the same email address that received the coupon when checking out as a guest.

**2\. Check the Coupon Terms**

*   **Minimum Order:** Verify if your order meets the minimum spending amount required by the coupon.
*   **Expiration Date:** Ensure the coupon code is still valid and hasn't expired.

**3\. Verify Code Accuracy**

*   Typos or spacing errors can cause codes to be rejected.
*   **How to Fix It:** Copy and paste the coupon code directly from the source to avoid errors. Make sure there are no spaces before, in, or after the code.

**4\. Browser Troubleshooting**

*   Temporary data in your browser might interfere with coupon code functionality.
*   **How to Fix It:**
    *   Clear your browser's cache and cookies.
        
    *   Try using a different web browser or incognito mode.
        

**5\. Need Further Assistance?**

*   If you've tried these steps and your code is still not working, please contact our customer support team for help. 
    

  

**Note: Prints of Love does not provide promotional codes through third-party websites. All valid offers are communicated exclusively through our official channels.**